Each new client attending therapy must complete our intake forms for "Online Intake Process" (available inside the patient portal, the link to which will be emailed to you when you contact us for an appointment). Everyone participating in therapy must complete this online portal/intake process, otherwise there will be a delay while all client(s) access and complete it during the beginning of the initial appointment. This will cut into your therapy time, so the process is best completed ahead of time. If you are attending sessions in person, you will have the option to complete paper forms, however, you will need to contact us ahead of time to be sure you can arrive 15 to 20 minutes early, so as not to cut into your therapy time.

See below for details on how to  request appointment for minor children clients, multiple participants, and insurance information.

If you have any trouble accessing or completing the online intake process for each participant, please call us prior to your initial appointment at 828-328-4673 to assist.

TELETHERAPY CLIENTS:

Please scroll down to below section on this page to understand "Guidelines for Teletherapy."

WE BELIEVE IN TRANSPARENCY!

Below, you will find our current fees for services, effective January 1, 2022

We do not currently accept insurance, but are happy to provide you with a “Superbill” to submit to your insurance for “Out of Network” claims. See section below for more detailed information on how to file claims yourself. 

We CANNOT make any claims or guarantees regarding reimbursement from insurance companies, as your coverage is a function of the contract between you and the insurance company.

Our therapists have a very limited number of appointment slots reserved for temporarily discounted fees. If you are having financial difficulties and need a fee reduction, please contact our office to discuss possible options.

Remote/In Person Individual/Couples/Family/Group Sessions --

If Client(s) are Within the State of NC (or Arizona for Liza Shaw's remote clients) at time of service:

New Intake (Individual/Couples/Family Assessment): $185.

90 minute Follow Up: $180.

60 minute Follow Up: $120.

60 minute Equine Therapy Session (In Person only): $195.

45 minute Follow Up: $100.

30 minute Follow Up:  $60.

60 minute Group Therapy: $70.

Clinical Testing (such as Connors Scale for ADHD): $240. 

Remote Individual/Couples/Family/Group Sessions --

If Client(s) are outside of the State of NC (or Arizona for Liza Shaw's remote clients) at time of service -- this service may not be available for various states. Check with our staff to find out more): 

New Intake (Individual/Couples/Family/Group Assessment): $300.

60 minute Follow Up: $200.

45 minute Follow Up: $150.

30 minute Follow Up:  $100.

Remote/In Person Life/Health/Business Coaching (Never covered by insurance):

30 minute session: $75.

60 minute session: $130.

90 minute session: $205.

Voluntary/Involuntary Legal Consults/Testimony (Never covered by insurance) -- $1,050 per 3-hour time block; $1,200 retainer fee required

Copies of Documentation: $10. mimimum fee; .75 cents per page for first 25 pages; .50 cents per page thereafter. 

Late Cancel/No Show Fee: Without a minimum of 48 hours' notice, non-emergency late cancelations/no-shows will incur the above posted fees for each service listed. 

The above fees may be subjected to change with a minimum of 1 months' notice. When changes to our fees occur, we will inform active clients via a notification in their patient portal, as well as posted notifications in the office, at least 1 month prior to changes. At that time, clients will be given new Good Faith Estimates to demonstrate the estimated costs of treatment based on the new fees. (see section below for more details on Good Faith Estimates). 

The following may not be applicable to private psychotherapy practice, however, the below information is Federally required to be posted by all health care practitioners.

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(OMB Control Number: 0938-1401)

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs,  such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.

“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable  condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

When you get services from an in-network hospital or ambulatory surgical center, certain providers may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections  not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can’t balance  bill you unless you give written consent and give up your protections.

You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.

When balance billing isn’t allowed, you also have the following protections:

You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.

Your health plan generally must:

Cover emergency services without requiring you to get approval for services in advance (prior authorization).

Cover emergency services by out-of-network providers.

Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.

Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

If you believe you’ve been wrongly billed, you may contact: 

NC Office of the Secretary of State

PO Box 29622

Raleigh, NC 27626-0622

Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.