In the blink of an eye, so much has changed. Life is more unpredictable than ever, and you need someone to help you cope. Family and relationship problems can feel completely overwhelming at this time, and our qualified experts can help you navigate this difficult terrain and find the solutions you are seeking.
During this time of uncertainty, Marriage and Family Therapy Services (MFTS) is as committed as ever to providing high quality counseling services in ways that are as safe as possible. we have developed an extensive plan for how to approach service provision int he time of COVID-19.
First, we have developed an excellent tele-therapy program, which allows clients to participate in therapy remotely. This, of course, is the safest way for clients to receive our services. After a brief phone intake, clients are given a patient portal, and sent a link to their secure remote meeting room. For more information about the Guidelines for Tele-Therapy, check out our new clients page by clicking on the button below.
In March, 2020, the NC Department of Health and Human Services deemed outpatient behavioral health services as essential. From March through August, all of our therapists have provided services via our remote tele-therapy option. In Mid-August, MFTS developed an extensive protocol for re-opening the building on a very limited basis, and the plan was approved by the Catawba County Board of Health. With strict guidelines in place, some therapists will be providing face to face services in the office. This protocol and the supporting documents clients must complete before MFTS can determine if they are candidates to receive face to face services during this time are attached to the bottom of this page.
For additional Catawba County information related to COVID-19, go to: https://www.catawbacountync.gov/county-services/public-health/coronavirus-19/:
Additional information is also available from the Centers for Disease Control and Prevention (CDC), go to: https://www.cdc.gov/coronavirus/2019-nCoV/index.html
NC 211, is also a resource for finding community resources: https://www.nc211.org/
Click below to access protocols & forms which must be completed by anyone requesting to meet with our therapists in-person.
Completing these forms does not guarantee that MFTS and/or its representatives will choose to meet with clients in the building. This will be discussed & decided upon on a case by case basis.